Review Highlights
“I had an unusual fish tank design and set up, and Harold was able to come in and put it together just right.” in 93 reviews
“I receive responses in only a matter of minutes if I have any questions or concerns regarding my fish tank.” in 21 reviews
Location & Hours
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About the Business
Business owner information
Chiao W.
Aquatech Aquarium Service is a mobile service for all of your aquarium service needs in the Greater Los Angeles Area. We offer support and maintenance for your aquarium with weekly, biweekly, and monthly services, including 24 hour emergency service. With over 31 years of experience under our belt, you can rest assured knowing that your aquarium is in the hands of tested, experienced professionals. From simple systems for your home or office, to custom designs and installations, and even koi ponds, Aquatech can provide you with the information and supplies you need to make create your ideal aquarium environment. Not only can we help you design and install your aquarium, but we also supply fish and fish food, including rare tropical fish. We have a unique brand of frozen high-quality food for salt water fish and a 14-day guarantee on all fish purchased. Don't hesitate, call us at Aquatech today to get started!
Ask the Community
Q:
Do you reseal fish tanks?
A:
No answers yet. Answer this questionQ:
For fish tank setups, can we choose our fish that we want or we have to get one of your packages?
A:
You can choose your fish as long as I agree with what you are choosing!
Chiao W., Business Owner2 years ago
Recommended Reviews
Overall rating
101 reviews
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- Ennest E.Bellflower, United States01Mar 17, 2024
Nice Custom Fish Tanks & Stands @ A Reasonable Price Good Craftsmanship & Materials Used in Preparation For Completion.
Helpful 0Thanks 0Love this 0Oh no 0 - Cheyanne J.West Covina, United States021Jun 1, 2023
Thank you Harold for bringing our 35 year old tank back to life!
Harold provided such unique fish and made their home absolutely beautiful. Not only was he eager to share his vast knowledge about aquatic life but he is always readily available to answer any of our questions!
My husband and I could not be happier with his services. Thank you again, Harold!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Chiao W.
Jun 3, 2023
Thank you Cheyanne, it was my pleasure overhauling your grandfather's aquarium and I am very pleased on how it came out!
- D T.Los Angeles, United States102443May 30, 2023
Although I did not get a chance to work with Harold overall, I will say I think he is good at what he does. I was very impressed with his knowledge of freshwater fish and aquarium set up.
However, I wanted to set up a saltwater tank in my living room. He took the time to come visit my home and see the layout and discuss options. He was patient with me during the initial visit in explaining how set up and service works.
My main issue with Harold is that he is too overbearing for me. Maybe that works for others. First example, I told him when we first met that I wanted a saltwater tank set up. But he spent 30 minutes trying to talk me out of and go with a freshwater tank. He probably gave me every disaster story associated with saltwater tanks! I stood firm in wanting a saltwater tank and he ultimately was willing to set up a saltwater tank, so I guess that wasn't a huge deal. But it definitely slowed me down in completing the deal with him. He seemed a bit less motivated when I insisted on going with a saltwater tank.
In the end, I think he prefers to do freshwater tank set up. I think freshwater set up is his wheelhouse, and it looks like most of his work on his website and on Yelp displays freshwater tanks. I was not comfortable going with him for saltwater set up because it did not seem like it was his focus. If I'm wrong, I am sure he will be on here to aggressively correct me.
Another issue for me was how he went about charging me. I wanted to order a specific canopy/cabinet. I am not sure if I was out of order or not, but I looked up the manufacturer and the canopy/cabinet and the wholesale price was $1300 fully assembled. I didn't know that that was secret information that I, as the end consumer, was not supposed to know. When I asked Harold for the cost for the canopy/cabinet he would charge me, he gave me a quote of $3300. I then asked him how much he was paying wholesale for charging me $3300. He responded, "what I mark up is my business" although he advised me that he was cheaper than a pet store.
After I thought about it, I actually was inclined to accept his $2000 markup. I thought maybe that's the way it works in his business. But his responses, both verbally and via text, were just too aggressive and rude. I do not think my words or texts were so rude to deserve his rather aggressive responses.
Overall, I think he is very competent. I just think he is a bit overbearing for customers who want a more cooperative approach. I needed someone a bit more able to listen and slow down. I didn't feel listened to very well.
Again, I don't recommend against him. But I he just wasn't the right pick for me based on my experience explained above.
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Everything Harold said in his response below is correct. I did give him a deposit and he promptly returned it to me once I decided not to go further. I think the rest of his response makes all the points I wanted to convey in my review. I do not think I need to say anymore.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Chiao W.
May 30, 2023
D. T. there is no way you can get a price for the cabinetry I quoted you on the internet it was custom made to order so do not make it sound like I was trying to rip you off!
You forgot to say that you gave me a deposit and 2 days later you wanted to know what I paid for the cabinetry which caught me my
surprise that has never happened to me in 34 years of being in business! I would not tell you because it was none of your business
so you asked for your deposit back which I gave it back to you! You said I am not making the cabinetry so you did not mind me marking it up a little which no one tells me how to run my business! When you bought your television they did not make it so did you ask
them how much they paid for it I do not think so because they would not have told you either?
This happened around 3 months ago so why you decided to do a review now is mind boggling! - Noah L.Santa Monica, Los Angeles, United States5097128May 24, 2022
Wow! Harold is a WORLD of knowledge and incredibly helpful when it comes to taking care of fish, tanks, cleaning, filters, water, etc.
We hired him to come and check out our cloudy beta fish tank that we were having trouble keeping clean. He was very thorough and patient while walking me through all of the steps on how to maintain the tank and how to keep our fish happy.
Highly recommend Harold for any and all of your fish tank/ aquarium needs!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Chiao W.
May 27, 2022
Thank you Noah, it was my pleasure showing you how to take care of your tank properly!
- Juan Ramiro R.Glendale, United States1919Apr 8, 2023
Great service I highly recommend this Company Harold is very professional he knows what he is doing, is more than a year since he has been working with my fish tank he help me to set up and provide me service every month me and my family like him a lot his prices are affordable you guys will like the experience for working with Harold.
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Chiao W.
Apr 10, 2023
Thank you Ramiro, it has been a pleasure taking care of your tank!
- Justine P.Torrance, United States055Nov 28, 2022
Harold has been servicing my tank for a few months now and it has never looked better. He is always on time and he really cares about the work he does. He's very knowledgeable on fish and their maintenance as well. I took his suggestions on sprucing up the tank and really like the new fish he put in. If you're in the South Bay and need help with your tank, you should definitely consider using Aquatech for your aquarium!
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Chiao W.
Nov 29, 2022
Thank you Justine, it was a pleasure getting your tank right for your daughter!
- Aaron C.Los Angeles, United States92321Oct 15, 2022Updated review
Really diligent and excellent guy... Harold makes the best fish tanks and Does the best servicing I've seen... very knowledgeable also and really cares about giving you great service
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Chiao W.
Jun 15, 2019
Thank you Aaron, your new tank came out amazing along with the incredible freshwater fish I found for you!
Jun 12, 2019Previous reviewReally diligent and excellent guy... Harold makes the best fish tanks and Does the best servicing I've seen... very knowledgeable also and really cares about giving you a great tank! And see the glory of it!!
- Michele M.Los Angeles, United States1891Feb 28, 2022
I always wanted a fish tank but allowed unfounded assumptions to sway me from taking the next step. After talking with Harold during our initial meeting, all those baseless assumptions quickly went away and I immediately knew that Aquatech would be the company to take my dream to the next step. From day one, Harold has always been extremely honest and very knowledgeable in every aspect of the fish and aquarium business. Always responsive and very clear when answering questions and he treats my fish and tank like it's his own. Because of Harold and Aquatech, my fish and tank STAY looking great! and I'm sure they will for many years to come! Thanks Harold!
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Chiao W.
Mar 2, 2022
Thank you Michele, I was very happy with the way your tank turned out!
- Eden V.New York, United States081May 27, 2022
Harold takes care of our 30 gallon fish tank at our office in Beverly Hills. He has done an AMAZING job and is the BEST fish doctor out there.
Highly recommend using him to take care of your fish!!!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Chiao W.
May 30, 2022
Thank you Eden, it has been my pleasure servicing your tank!
- Joanna T.Inglewood, United States0102Mar 31, 2022
Harold came to our house and cleaned our 100 gallon tank and helped us make some upgrades.
We were very impressed with his knowledge of all things aquatic. He was professional and on time and made the tank look amazing! We highly recommend him.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Chiao W.
Apr 2, 2022
Thank you Laura, I am very happy with the overhaul of your tank!
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